Reviews
| 5 star | 82 | 82% |
| 4 star | 10 | 10% |
| 3 star | 5 | 5% |
| 2 star | 1 | 1% |
| 1 star | 0% |
Customer Images
Kimberly Vincent
We bought two, one for me and one for my husband.
Jesse
Bike seems ok. Really hard to reach top speed. If you want to go 28 you’re gonna have to be in great shape and pedal as hard as you can. I ride 12 miles a day and generally cruise around 26. If the weather is cold 24 and if the battery isn’t fully charged 23/24. The front headlight is pretty bad. It’s bright enough but you can only angle it so high because it bumps into the mount. So you basically aim it 1 foot in front of your tire. I ended up taking the bolt out and flipping the light. Though then it won’t tighten down correctly. It does catch I between the cables which works for now to hold it, but it’s definitely not ideal. You’ll need to find a light with similar specs if you want to cut and hardwire it in to use the normal light controls or just forgo that and just have to use a light separate. I’d upgrade pedals ASAP. My last medium bike fit me a little better as well. This one may run a bit larger than my Jamis for whatever reason? I do enjoy riding it. Though I bumped it down because these fixes seem very easy.
Adam Torkar
Absolutely love the bike and it's performance. Its a very clean and elegant bike, and I like the fact that it still feels like a regular bike. Its hard to tell that its an ebike to be honest! I get a lot of people turning heads and looking at it! I am here in San Francisco and even on super steep hills it still does well if you put in in a lower gear. Other then that, it handles everything else with else with the 500W motor. In my opinion, one of the best looking ebikes on the market for the money! I am very happy with the purchase so far!
Adam Torkar
Absolutely love the bike and it's performance. Its a very clean and elegant bike, and I like the fact that it still feels like a regular bike. Its hard to tell that its an ebike to be honest! I get a lot of people turning heads and looking at it! I am here in San Francisco and even on super steep hills it still does well if you put in in a lower gear. Other then that, it handles everything else with else with the 500W motor. In my opinion, one of the best looking ebikes on the market for the money! I am very happy with the purchase so far!
Chris
Perfect exercise bike. I am getting old and this bike makes me feel like I have the energy and endurance of a 14 year old kid. I put over 250 miles on it the first two weeks and look forward to my exercise now. I have never had so much fun riding a bicycle.
Jaimie
Disclaimer: former pro bike mechanic and amateur cyclocross racer. I’ve owned more bikes than I can remember, and built or fixed thousands more. I was not expecting the build quality, the ride quality of this bike. Not at this price point. Even the packaging was well thought out, including the tool kit sent with the box - most companies wouldn’t bother including more than the few cheap tools needed to assemble the bike, but this came with the full complement of Allen wrenches, pedal wrench, and decent quality thread lubricant. Ride-wise, it’s smooth, silent, speedy, and well balanced. I can do my entire four mile commute to work without the assist, no problem. The sensors are great, the charging is easy. I get decent mileage, although I’m fairly light and keep it in eco mode for the most part. I’ve installed an aftermarket rack (axiom disc rack) and even with my giant feet, there’s no heel clip with my 30L panniers. I’m 5’9, long torso, short legs. Medium stand-over was fine, and the bars aren’t too wide for my smaller (female) shoulder width. And. It’s really pretty. Thanks, guy that stole my last bike. I traded up.
Roy Roberson
Easy assembly, comfortable and responsive ride, long battery life.
mike mccormack
We did our first longer ride on the matching V3’s we bought a couple of months ago. My wife and I road through Zion. What a miraculous product. Smooth, low maintenance and easy to get comfortable with.
brian m.
I am completely satisfied with my purchase, getting over 50 miles on a charger level 2 and 3 with pedaling, shipping was great no damage of any kind, easy to assemble. They give you the tools! everything was good 💯
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
james bogensberger
The bike is hyped as an awesome commuter and has all these awesome capabilities. It flaunts a 28mph class3 speed, more torque than other bikes in its class, light weight, and great customer support. I’ve had the bike for about 500 miles and have completely changed the tires cause there is no way you could safely or easily change a rear flat while commuting on this bike. It requires 3 or 4 different Allen wrenches and complete removal of kickstand plus tiny screws you’d be sure to lose if your broken down in the middle of your commute. The 36v battery drains off very quickly and there is limited ability to hit 28mph even at full effort unless battery is 100% and also weight of rider. Bike performance will not be as advertised if your are over certain weight but manufacturer won’t tell you. Loose spokes and already had to pay to get a broken one replaced. If you don’t know anything about e-bikes torque and voltage don’t start with this bike. It is a peddle assist despite having a “throttle”. Also not built for hills in Seattle. Would be great somewhere flat. Manufacturer also locks you out of the controller and tells you there are no locked settings when you contact customer support but clearly there are cause you can find them in the controller and they are locked but they won’t give you the code. I’m out my money and learned my lessons. It will serve its purpose for now but I would not buy a mail order bike thinking I’m getting a good deal cause any savings you think you got are undercut by the amount of repairs and tune up. Also brakes squeak and rub something fierce. Also they were losing money so put cheaper cassette and components on the bike after all the online reviews made their videos. Bike does look awesome and most people don’t realize it’s an e-bike so that is fun. It goes on the city bus pretty well too.
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Exactly what I wanted. Ordered this to switch out for my 700 series class 3 commuter because it was too heavy to keep carrying up and down steps. The v3 is so light and totally stealth mode so I don’t feel like an ass for using bike paths and my knees thank me every time I leave for work seeing as it’s nearly 30 pounds lighter. Feels great to ride too though I missed the power of the 700 series at first. But the slower average speed doesn’t actually add more than a minute or two to my commute and it’s a much more relaxing ride. I was worried about the lack of suspension but the ride is smooth. Got the spare battery too so I haven’t even sacrificed my range. I found the seat to be very comfortable as well and to top it off, it just looks really cute.
Nice quality and detailing.
It is difficult to adjust the derailer to be free of noise.
Glad to be back riding a Ride1Up. The seat could be a bit more comfortable but other than that, I’m glad I switched from my Wing bike (3.9k miles)
The bike is absolutly amazing. Worked perfectly, easy to set up, it looks great, the 10 speed gears are very help, I was easly climbing ~15% slopes.
The battery charge indicator is not accurate though as the battery starts running way faster for the last 60% compared to the first 40% of charge. And I had
We bought the Roadster V3 hoping to upgrade the tires to tubeless (as the product video suggested), but that turned out to be a bust — you can’t reliably run it tubeless, which is disappointing since my daughter kept getting flat tires. On the plus side, the bike rides nicely: it’s lightweight, handles well, and the motor + drivetrain feel solid when everything works. Unfortunately the battery doesn’t hold a charge as long as we hoped, which limits range and convenience. We reached out to customer service after the 30-day return window and didn’t get much help — so we’re planning to sell and invest in a “better” ride. Decent bike if you accept its limits, but not what we needed.
We love our new bikes and in a short time, have put many miles on them! We’re looking forward to a much longer riding “season” by no longer caring about hills or wind direction!