Comments on: TrailRush

By: Jake Saunders

Jake Saunders — Thu, 04 Dec 2025 22:43:16 +0000

Excellent bike, very happy with my purchase

By: MARK SALAS

MARK SALAS — Tue, 02 Dec 2025 00:36:16 +0000

The bike is great Getting the bike was the worst . First the bike came damaged. The front rim was bent. Customer service told me to take it to a shop to get repaired because it wasn’t true. The shop could not guarantee it would be true. Call back customer service. They sent me a third party rim
That was not the same as the original it was smaller.The tube would not fit. Customer service told me that they don’t send oem rims it would take months to get. Had to complain that I’m going to return the bike back to the San Diego shop. Customer service then said we can give you a Rim off a demo bike. So I drove two and a half hours there to get a used rim off a demo bike and have them install it . Then three hours home because of traffic . They should of gave me a discount off my bike or some merch for the inconvenience and gas wasted to go to san diego

By: Alan

Alan — Sat, 29 Nov 2025 19:27:51 +0000

Fantastic bike. Class III hardtail for 2K? Amazing! Well equipped, too. I especially appreciate the great motor – nearly silent with a natural feeling power curve. I also like the dropper post and tubeless ready tires. I’m a 71 y.o. road bike rider who now finds himself making time to ride this bike instead. I haven’t ridden my road bike in month!

By: David Schlain

David Schlain — Sat, 22 Nov 2025 20:47:41 +0000

I want to congratulate the Ride1Up team. My bike arrived today. The support available from the day I ordered until I used the assembly video to breeze me through setup needs to be mentioned as everything was as advertised and above board. This is why it pays to buy American! The best value for your money in the components provided with the Trailrush. I was just about to pull the trigger on another mid-level eMTB when I found this bike. The components were one grade better on the other bike in some areas, but over $2000 more. I couldn’t justify spending the extra $2000, so I opted for the Trailrush. Now that my bike has arrived, I was able to put it together in less than an hour and it rides like a dream. The only suggestion I can make is that perhaps you guys offer rear suspension or a suspension seat post. Going back to the customer service, QA/QC process, and the fact that my bike required very little assembly cannot be understated. Great job Ride1Up team and keep up the good work! So satisfied with my decision.

By: Thomas Javier

Thomas Javier — Fri, 14 Nov 2025 22:47:19 +0000

This was a gift to a friend that saved my life. He truly enjoys riding this bike because now he can keep up with me on every trail ride we venture on. Thank you for creating this bike that was affordable to me.

By: Chris T.

Chris T. — Mon, 03 Nov 2025 01:37:16 +0000

Great bike, very impressed. Was quickly ready to go out of the box. Gears, brakes, shocks, dropper all tuned and haven’t needed adjusting after about 100km of single-track in the Rockies of BC Canada. I cut the bars down an inch each side, more agile now, and changed the seat. Feels very smooth, 4 motor levels are just right, feels lighter than it is. Should get years of trail use.

By: Scott Rud

Scott Rud — Sun, 26 Oct 2025 19:18:53 +0000

Really nice paint with the galaxy gray! Bike rides so smooth. I would have given it a 5 if it had better app/display tuning.

By: Reid S.

Reid S. — Sat, 11 Oct 2025 17:20:10 +0000

Incredibly fun bike. I’ve not been able to get it to a trail yet, but just biking in the neighborhood is great.

The motor is essentially silent when riding and very fluid.

Really an incredible value.

I’m 5’11”. I went with the large size in Galaxy Grey. It fits me well, but I’m sure the medium would have fit too. I’m probably in between sizes.

By: Douglas Goodman

Douglas Goodman — Sat, 11 Oct 2025 05:08:55 +0000

I have had the bike for about two months now, and have had no problems. I like that it is so quiet, the pedal assist is very smooth, it has lots of power in boost mode, lots of range in tour mode, and handles rough trails well. The ride is more comfortable after I added a suspension seat post.

By: Nate Mullins

Nate Mullins — Fri, 10 Oct 2025 14:27:32 +0000

This bike has a high quality build for the price and the mid drive motor feels super natural. I love it! Just a heads up though, the galaxy gray color is more of an oil slick job in person. It looks almost purple/rainbow when hit by the light.

Sizing/Fit Notes:

I’m just over 6” and the large frame fits me great!